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Chat Support Agent

Astria Learning
,
Posted 8 months ago
Job Description

TheChat Support Agentwill be responsible for engaging and assisting prospective students primarily through WhatsApp. The incumbent will provide timely responses to inquiries, share accurate information about academic programs, and guide potential applicants through the admissions process. The role requires strong communication skills, attention to detail, and the ability to work collaboratively with other team members in the Admissions Department.Key Responsibilities:Respond promptly and professionally to prospective student inquiries on WhatsApp.Provide accurate information about available pr…

About Astria Learning

Astria Learning provides educational support services in Zambia, focusing on student success and administrative operations.

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