Home Broadband Sales Supervisor at Airtel Zambia

DEPARTMENT : Airtel MoneyVACANCY : Head – Customer Value Management (CVM)LEVEL : Senior ManagerLOCATION : Lusaka, HQ JOBPURPOSETo lead the design of data-driven lifecycle management strategies, personalized customer journeys, targeted campaigns and commercial initiatives that maximize customer lifetime value while improving customer experience and reducing churn. Working closely with Commercial, Product, Digital, Technology, Sales, Customer Experience and Data Analytics teams, the incumbent ensures that Airtel Money customers receive relevant offers and communic…