Head Customer Value Management CVM job at Airtel Zambia

Airtel Zambia
Lusaka, Zambia
Posted 2 hours ago
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Job Description

Head – Customer Value Management (CVM)2026-08-24T20:53:14+00:00Airtel ZambiaFULL_TIMELusaka, HQLusaka10101ZambiaTelecommunicationsManagement, Advertising & Marketing, Business OperationsZMWMONTH2026-08-26T17:00:00+00:008JOB PURPOSETo lead the design of data-driven lifecycle management strategies, personalized customer journeys, targeted campaigns and commercial initiatives that maximize customer lifetime value while improving customer experience and reducing churn. Working closely with Commercial, Product, Digital, Technology, Sales, Customer Experience and Data Analytics teams, the incumb

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