Enterprise Operations Support Engineers

Enterprise Operations support EngineersDEPARTMENT : NetworkVACANCY : Enterprise Operations Support EngineerLEVEL : CoordinatorLOCATION : LusakaContract Duration : 1 yearJOB PURPOSETo ensure in a 24/7 schedule the highest achievable service availability through proactively performing correct network fault detection, advanced first line fault remedial action, intermediate parameter configuration to clear quality of service issues and escalation to correct internal and external groups on timely basis.CORE RESPONSIBILITIES ARE:• Timely and accurate escalation of faults/degraded service to 2nd Li…