DEPARTMENT : Customer ExperienceVACANCY : Customer Lifecycle Management ExecutiveLEVEL : CoordinatorLOCATION : LusakaContract Duration : 1 yearJOB PURPOSETo manage Home Broad Band customer’s life cycle from the time they are acquired to orienting the customer into Airtel products and services and ensuring they have a smooth transaction.CORE RESPONSIBILITIES ARE:• Manage Home Broad Band & Fixed Wireless Access base through Tele-calling.• Call new Home Broad Band customers to provide products orientation.• Call existing customers to get subscriptions & usage behavior insights and…
Customer Life Cycle Executive
AIRTEL ZAMBIA TELESONIC LIMITED
Lusaka, Zambia
Posted 2 years ago
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