Customer Center Representatives (x10)

DEPARTMENT : Customer ExperienceVACANCY : Customer Center Representatives (10)LEVEL : ClerkLOCATION : All Zones (Provinces)JOB PURPOSETo handle all customer care interactions by providing consistent standards of service to Airtel customers, ensuring customer satisfaction, effective selling and to build and retain excellent customer relationships.CORE RESPONSIBILITIES ARE:• Ensure Customer Satisfaction through consistent standards of service excellence through implementation of continuous improvement initiatives.• Provide excellent customer relationship management by resolving customer quer…