Credit Controller

DEPARTMENT : Customer ExperienceVACANCY : Credit ControllerLEVEL : CoordinatorLOCATION : Lusaka, HQJOB PURPOSETo oversee timely Debt Collections and to manage debt exposure within acceptable levels. To ensure excellence customer service experience to meet business deliverable KPIs on Debt Collections, Dunning Policy Compliance and Customer Service Experience.CORE RESPONSIBILITIES ARE:• Daily collections performance and ensuring collection targets are met every month to Account Manager Level.• Contacting business customers when payment is due/overdue and/or for settlement of their account.â…