IT Operations Support

DEPARTMENT:  Information TechnologyPOSITION: IT Operations SupportLOCATION: Lusaka, Head OfficeJOB PURPOSEThe role provides IT operations and helpdesk support by assisting in the maintenance of reliable IT infrastructure, ensuring the availability, security, and optimal performance of IT systems and business applications. It also delivers end-user support by resolving technical issues, managing service requests, and ensuring seamless business operations in alignment with agreed service levels and organizational objectives.REPORTING LINEReports to:  IT Infrastructure & Operation…