Collections Officer Job At Absa Group

JOB DETAILS:Job Summary• Responsible for management of all Post delinquency accounts within the retail portfolio, with objective of putting in place strategies with the customer to recover.· Contact customers that are in loan arears and follow up for payments· Confirm customer correspondence is replied to within the agreed timelines and you have nil overdue· Confirm prioritizing your Calls starting with the highest outstanding loan amounts· Confirm that all accounts on· Confirm all calls are made in line with the calling scripts with all steps followed from opening to closing of the cal…