Contact Center Officer

AB BANK ZAMBIA LIMITED
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Posted 2 minutes ago
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Job Description

Job Requirements – Contact Center OfficerVacancy ID:HRVA0234Position:Contact Center OfficerApplication Deadline:15-05-2026Required SkillsMinimum Diploma in business related field and Microsoft office proficiencyExperience in a Contact Centre managing inbound and outbound calls.Experience in managing customer queries via social mediaExcellent communication skills both verbal and written.Tasks & ResponsibilitiesClient facing and query handling.Good knowledge of banks products and services Experience in Sales.Attend to customer queries, comments, and questions through various platforms (Cal

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